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Legal Information
Please read the following carefully before booking or making use of any GoWellthy services.
Last updated: July 2026
GoWellthy is a wellness facility located at 19 Montrose Crescent, Helena Heights, Somerset West, South Africa, offering Full-Body Red and Near-Infrared Light Therapy (Photobiomodulation) services. By booking or making use of any GoWellthy service, you agree to be bound by these Terms and Conditions.
GoWellthy provides non-invasive, non-medical wellness therapy sessions. Our services are for general wellness purposes only and do not constitute medical treatment, diagnosis, or advice. Results may vary between individuals. We recommend consulting your healthcare provider before commencing sessions if you have an existing medical condition, are pregnant, or are on photosensitive medication.
All bookings are subject to availability and are confirmed only once payment has been received or a booking confirmation has been issued. GoWellthy reserves the right to decline or cancel a booking where health screening indicates a contraindication to therapy.
All new clients are required to complete a brief health screening questionnaire before their first session. You agree to disclose any relevant medical conditions honestly and completely. GoWellthy shall not be held liable for any adverse effects resulting from failure to disclose relevant health information.
Clients are expected to behave respectfully toward GoWellthy staff and property. GoWellthy reserves the right to refuse service to any client who poses a risk to staff, other clients, or equipment.
GoWellthy shall not be held liable for any loss, injury, or damage arising from the use of our services, except where such liability cannot be excluded by law. By booking a session, you acknowledge that you participate voluntarily and at your own risk.
All prices are quoted in South African Rand (ZAR) and are inclusive of VAT where applicable. GoWellthy reserves the right to amend pricing at any time. Pricing in effect at the time of booking applies to that booking.
These Terms and Conditions are governed by the laws of the Republic of South Africa. Any disputes shall be subject to the jurisdiction of the South African courts.
Last Updated: July 2026
At GoWellthy, we value both your time and ours. To ensure appointments are available for all clients, we have implemented the following booking, cancellation, and payment policy.
Summary: All appointments, deposits, and treatment packages are non-refundable. A R250 deposit secures individual appointments. Reschedule at least 24 hours before your appointment at no extra cost — cancellations or no-shows with less than 24 hours' notice forfeit the appointment (and deposit, or a session from your package).
All appointments, deposits, and treatment packages are non-refundable. If you are unable to attend your appointment, you may reschedule your appointment in accordance with the policy below.
A non-refundable deposit of R250 is required to secure all individual appointments. This deposit is credited towards the total cost of your treatment and will be deducted from the balance payable at your appointment.
Appointments cancelled or rescheduled 24 hours or more before the scheduled appointment time may be rescheduled at no additional cost.
You can reschedule or cancel your appointment either directly through our online booking system, or by contacting Leonet directly:
Cancellation or rescheduling requests made through social media or any other third-party platform will not be considered valid unless confirmed directly with Leonet or made through our online booking system.
If an appointment is cancelled less than 24 hours before the scheduled appointment, the appointment will be forfeited.
Appointments that are missed without prior notice (no-shows) or where the client arrives too late for the treatment to proceed will also be treated as forfeited appointments.
Clients purchasing a 6, 10, or 12-session treatment package are required to pay the full package amount upfront before the first treatment.
Treatment packages are:
The same cancellation policy applies to all package appointments. Appointments cancelled with less than 24 hours' notice, missed without prior notice, or forfeited due to late arrival will be deducted from the client's remaining treatment sessions.
For all appointment changes or enquiries, please use our online booking system or contact Leonet directly:
GoWellthy collects personal information (name, email, phone number, and health screening details) for the purpose of booking management, session records, and communication. We do not sell or share your personal information with third parties.
GoWellthy is committed to compliance with the Protection of Personal Information Act (POPIA) of South Africa. Your information is stored securely and used only for the purposes for which it was collected. You have the right to request access to, correction of, or deletion of your personal data at any time by contacting us at leonet@gowellthy.com.
Online payments are processed securely through PayFast, a PCI DSS-compliant payment gateway. GoWellthy does not store any card or banking details on its servers.